A: To place an order with us, please contact our sales team through our website form, email, or phone. Our sales representatives will guide you through the order process and provide any necessary assistance.

Please advise your detailed requirement such as item no, sIze,color,quantity,packaging,special requirement, as long as we have these information,the quotation will be sent for your reference.

A: Yes, it’s ok for free samples within 1 working day after confirmation. For customized color samples or logo printing

samples,it’s about 5-7 days

A: We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.

A: Yes, we specialize in customization and can tailor our packaging products to meet your specific requirements. From design modifications to selecting the right materials and finishes, we work closely with you to create packaging that aligns with your brand identity.

A: The MOQ varies depending on the product type and customization requirements. Please contact our sales team to discuss your project details, and we will provide you with the relevant information regarding MOQ.

A:Yes, you can. But the quantity of each ordered item should reach our MOQ.

A:The production and delivery lead times depend on the specific products and quantities ordered. Generally, our lead time ranges from 15 to 60 days. However, for more accurate information, please contact our sales team with your specific requirements, and we will provide you with an estimated timeline.

A:Yes, we have a team of experienced designers who can assist you with packaging design. Whether you need minor adjustments to existing designs or a completely new design concept, our team will work closely with you to create packaging that captures your brand’s essence.

A:Yes, we ship our packaging products internationally. We have experience in handling global shipments and work with reliable shipping partners to ensure timely and secure delivery of your orders.

A:We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.

A:If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.

A:Yes, we are committed to sustainability. Many of our packaging options are eco-friendly and recyclable. We offer a range of materials that prioritize environmental responsibility, such as glass, PET, and HDPE plastics. We can guide you in selecting the most sustainable options for your packaging needs.

A:If you have any specific questions or need further assistance, please don’t hesitate to reach out to our customer support team. We are here to provide you with the information and support you need to make informed decisions about your packaging requirements.